The New Insights Africa Life Coach TrainingCertification ProcessNew Insights life coach certification aims to impart and encourage a level of Awareness, Knowledge, Skill and Experience, sufficient to ensure trainees are equipped to act as sound, reliable and effective life coaches. The certification process is designed to produce quality life coaches confident and capable of helping New Insights deliver on its mission of bringing Freedom, Confidence and Growth to people from all walks of life. Our Classic coach certification process consists of three primary elements. Our Pro coach certification is also designed to meet the emerging requirements for 'Practitioner Coach' membership as proposed by COMENSA – and has a fourth element to it.
1. The Code of Ethics:Trainees are required to read, familiarise themselves with and then sign a declaration binding them to adhere to a code of ethics in their practice of the New Insights life coaching system.This code is based on the code of ethics set out by the Coaches and Mentors Association of South Africa (COMENSA) but has been specifically adapted for the purposes of life coaching.
2. Skills Training Theory:Trainees are required to demonstrate that they have a sound understanding of the theory that is imparted in the skills training programme. This is tested in two ways:(a) SELF-TEST ASSIGNMENTS: At the completion of each Part of the skills training, the trainee is required to complete and submit a self-test which is then reviewed, either by New Insights or by the assigned supervisor coach. (b) FINAL EXAM The exam is constructed in the same way as the self test assigmnents but covers all seven Parts of the theory and the New Insights coach sales training manual – and requires a maximum of 4 hours to complete. The exam may be written at any time after completion of the seven self tests, the code of ethics declaration and at least five of the Session One practice coaching sessions. It is issued electronically and can be written at the trainee's home or place of work on any week-day that suits. The pass mark is 70%. In the event of the trainee failing the exam, it may be re-written after a further two months have elapsed. A maximum of two re-writes are allowed.
3. Practice Coaching Sessions:Practice coaching is an important part of the certification process as this is where the trainee gets to practice the skills that he or she has learnt – and gets to develop familiarity with the New Insights Life Coaching System.Session One of the coaching programme (Introduction and goal setting) is, arguably, the one the trainee needs to be most skilled at at the outset of his/her coaching practice as it will determine whether the client signs on for the full programme of coaching. For this reason this session is given greater emphasis. There are two parts to the Practice coaching: (a) SESSION ONE: The trainee is required to complete fifteen separate Session Ones with fifteen different practice clients. Each session needs to be substantiated by a feedback form signed by the client. These forms are reviewed by New Insights or the assigned supervisor coach. Any points of consistent weakness may need to be addressed before continuing. (b) FULL PROGRAMME: The trainee is required to select at least two of the fifteen practice coaching clients who will volunteer to complete the full thirteen session coaching programme. Close family members and/or other trainee coaches or coaches cannot be selected for this purpose. The coach is required to substantiate each coaching session with a signed client feedback form and to provide an overall feedback and assessment form for the full programme, either to New Insights or the trainee's assigned supervisor coach.
4. Session Supervision and Review:This is an additional requirement for trainees choosing the Pro coach course option which includes a Certificate of Competency.Up to two of the coaching sessions held with full programme clients (the second one, if required, should be with a different client) are required to be reviewed by the assigned supervisor coach appointed by New Insights. This supervision can take one of two forms depending on the circumstances:
The coach responsible for supervision will arrange to provide the trainee with feedback after each session. This will take the form of either a face-to-face discussion, a telephonic discussion or a written report back. A written report highlighting any areas of specific competence and/or weakness will also be produced and submitted to New Insights Africa for consideration. In special cases where it is warranted the trainee may be required to submit a third session recording for review (at additional cost).
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