Customer Ratings and Feedback

New Insights Africa launched in July 2007 as the
Southern Africa franchise for New Insights Global.

We conduct a formal survey of our customers at two points:

1. A few weeks after purchase once they have received the programme and had time to briefly familiarise themselves with it. We call this our 'initial customer feedback'

2. Some weeks after trainees have completed the certification process. We call this 'final customer feedback'

We collect aggregated statistics for those customers who respond to our surveys and we update the overall picture roughly every two months.

The customer feedback is presented in graphical form on Powerpoint slides which you can download by clicking on the appropriate button below:

For Initial Customer Feedback
click this button:

For Final Customer Feedback
click this button:

From Customer Ratings to New Insights Africa Home Page