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New Insights Life Coaching 101
Terms & Conditions


You can download a copy of these Terms & Conditions by clicking here




Product & Services:

The New Insights Life Coaching 101 home study course (LC 101) is published and distributed by New Insights Africa Coaching and Communication CC (New Insights) and consists of:

  • The Product (three printed manuals); and
  • Follow-up Services. These services include email and telephone support, access to any online facilities provided by New Insights, at its discretion and the provision and marking of the final exam.


Satisfaction guarantee:

Should You decide, within the first 7 days after receiving the Product, that, for whatever reason, it does not meet Your needs, You are entitled to return the Product at Your cost and in good reusable order for a full refund of the course fee. Should you elect to return the course material accordingly, please contact New Insights for instructions on where to send it:


Use of the Product and Services

The Product and related Services are intended for Your sole and exclusive use as the registered student whether or not You are being sponsored by another person or institution.


Product and Services not for transfer or resale


You may not transfer or resell the Product or access to the related Services, either in whole or in part, at any time.

Contact details:

New Insights will communicate with You primarily through the medium of email. It is thus important that You inform New Insights of any change to Your email address (and other contact details supplied upon registration, such as postal address and telephone numbers) as and when it occurs.

It is Your responsibility to ensure that You receive confirmation of any such changes from New Insights.

Assessment by exam

Should you wish to receive formal acknowledgement of completion of LC 101 you will be required to write a short open book examination covering the course material.

The exam will be emailed to You under confidentiality clause and must be completed and returned during the course of the same day. The pass mark is 75%. If you are unsuccessful at first You may rewrite the exam after the expiry of a two-week revision period.

New Insights will only accept Your completed exam in electronic format.

Time limit on completion

Should you wish to receive formal acknowledgement of successful completion of LC 101, you must complete and pass the exam within a maximum period of six months after registering for the course (this is the date that appears on your invoice).
 
Self-paced course is Your responsibility

You acknowledge that LC 101 is a self-paced course meaning that it is solely Your responsibility to complete the course within the time limit allowed for formal recognition of completion (see above), should this be Your intention.

Right to change

New Insights has a policy of continuous improvement. We therefore reserve the right to make changes – to the course material, online support and facilities, and our policies – that we feel may be required from time to time.




You can download a copy of these Terms & Conditions by clicking here.