Session One no-shows
by Marenella Parsons
I have recently experienced quite a few potential clients making contact and setting up their FREE session one - but they do not show for whatever reason.
99% of them want to reschedule which I am happy to do - but I explain to them my cancellation policy which is: Your first session is free, however if you miss it you are liable to pay for the rescheduled session 1.
Sometimes people are not so motivated when it comes to freebies but they definitely take it seriously when they pay for their sessions.