"For People who are Passionate about People!"

Frequently Asked Questions (FAQ)




Here are some of the most frequently asked questions we get along with our best attempt at straightforward, honest answers. Simply click on any question to reveal the answer. The questions are categorised in the following order:

About Becoming a Life Coach | About New Insights | About Life Coaching 101 | About The Full Certification Programme | About Practising as a Life Coach

If you prefer to browse offline in your own time and want even more in depth Q&A, we suggest you request our two comprehensive, free eBooks for download.




How do I know whether I am cut out to be a life coach?

If you are a person of integrity, have a passion for working with and helping people, have an open mind and are willing to learn about how you and others "tick", then that's a great start!

To be honest, you will probably know, intuitively but if you need some help ...

  • Why not download our free eBooks? There's a whole chapter that covers this issue in eBook 1.
  • Alternatively, why not enrol in our low cost introductory course, New Insights Life Coaching 101. There are two powerful quizzes and other decision support tools included in Module 3 that will go a long way to helping you answer this question.

Do I need any specific qualifications before I can train to become a life coach?

No. There are no pre-qualifications required.

Life coaching is a pursuit of the ‘heart’ more than the ‘head’, meaning that passion and commitment to the cause are more important than academic ability.

Do I really need specialist training to become a life coach?

In our opinion, it would be a big mistake to set yourself up as a life coach, without first investing in comprehensive, high quality training, such as that offered by New Insights.

Be careful not to underestimate what it takes to be a professional life coach.

Many people make the mistake of assuming that life coaching is just a form of "giving advice" or mentoring, and wrongly believe that life experience is all that is required to be a good coach. Others think it is some form of counselling, or therapy, that helps people overcome their problems.

It is neither of these. In fact, life coaching generally avoids the giving of advice. And life coaching is not a form of therapy or counselling!

Expert training and practice in the various concepts, methods, tools, techniques and skills is essential for anyone who aspires to be an effective and ultimately, successful, life coach.

I've done some research and found a number of life coaching courses. Why should I choose New Insights as my training provider?

Briefly put, we doubt you will find better value for your money anywhere else.

In truth, there are a number of reasons. Here are five of them:

  • We are dedicated to life coach training excellence. Training people to become great life coaches has been our sole business since 2003, and we are passionate about it!
  • Our training is built around your needs, not ours. We've designed a very comprehensive and effective home study programme that will fit right in with your busy lifestyle!
  • We provide a tried and trusted life coaching system with beautifully designed session notes to make a real impression on your practice clients. You can even license the system to use once you become a certified coach to give you a big competitive edge and a ready made business opportunity.
  • We're passionate about support both during and after your training.
  • We operate internationally, with companies based in both SA and the UK and carry local and international accreditation.

And don't just take it from us ...

... Listen to and/or read some of our amazing testimonials. Or take a look at the trainee and coach satisfaction ratings for New insights.

Is New Insights training based on - or does it promote - any specific philosophy or religion?

The short answer is No.

The content included in the New Insights training derives from a great many different sources, including a wide range of leaders and thinkers in the field of human motivation, all with their own unique philosophies,
ethnic backgrounds and/or religious and other beliefs.

The Programme is designed to be suitable for people from diverse backgrounds and persuasions. We aim to be inclusive and respectful in our approach to anyone who chooses to train with us.

We try to promote an open-minded approach to learning and, although, from time to time, we offer our views on certain aspects of the training, we do not advocate or seek to impose any one specific philosophy, doctrine or religious perspective.

What sets New Insights trained coaches apart?

For one thing, the thoroughness, integrity and quality of the certification training they receive.

This includes the study of skills training material and its application through the extensive practice coaching that forms part of our certification process. Details of this are summarised on the professional certificate we provide, which is complemented by a distinctive certified coach identifier 'badge' for use on emails and marketing material.

Many of our trained coaches opt to license our proprietary New Insights Life Coaching System for use in their practices. This is a unique and proven personal transformation programme, comprising 15 power packed sessions and can give our coaches a real advantage, especially when starting out.

Who is the New Insights Life Coaching 101 Introductory course aimed at?

This course is perfect for anyone who is still exploring the concept of life coaching, or the idea of following a career in life coaching.

New Insights Life Coaching 101 offers a  low-cost way to get a solid grounding in life coaching, as well as some excellent decision support tools to help decide whether to make the investment in full certification training.

In what format is the New Insights Life Coaching 101 introductory course delivered?

This course is delivered entirely online through the New Insights Online elearning platform.

Is it necessary to complete Life Coaching 101 before enrolling for the New Insights Life Coach Training and  Certification Programme?

No.

If you have already made up your mind to become a life coach then you can enrol directly in the New Insights Life Coach Training and Certification Programme.

The full certification Programme covers everything in Life Coaching 101 ... and a lot more!

Is the New Insights Life Coach Training and Certification Programme approved and/or accredited?

Yes.

The Programme has been approved by local coach representative body COMENSA, and accredited by the European based international body, ICR, amongst others.

For more on the local and international accreditations and endorsements held by New Insights, please click here.

In what format is the New Insights Life Coach Training and Certification Programme delivered?

You could call it a 'hybrid' as it incorporates the best of 'home study' and 'online' formats. We find this to be the most suitable for a high quality, comprehensive, yet flexible programme of this nature.

The printed skills training and other support material will be courier delivered to you when you enrol (cost is included in the programme fee).

To complement that, we offer a range of different online resources and support facilities. (For example, all of the skills training material is also made available in mp3 audio format).

Does the programme require any travelling or fixed date/time commitments?

No, not at all. 

Our training has been designed such that everything (even the final theory exam) can be completed and submitted from the comfort of your home, or wherever you choose.

In addition, you set your own agenda for the training. Although we offer suggestions on how to plan your time, the final decision on when to do what lies with you.

You have complete flexibility.

When is the programme open for enrolment and how do I enrol

You can choose to enrol at anytime you like. We don't have 'intakes'.

You'll receive the programme training material a few days after you enrol and you can get started on it straight away, or whenever it suits you.

It is easy to enrol via our website. Please click here.

Are there any pre-qualifications or other pre-requisites for enrolling in the certification programme?

No, there are no formal qualifications of pre-requisites. And you do not need to complete our Introductory course prior to enrolling in our certification programme.

Becoming a life coach does require some simple yet important attributes so you should be able to say, hand on heart, that you are:

  • a thoroughly ethical and honest person;
  • passionate about working with people and helping them achieve their goals and dreams; and
  • open-minded, willing to develop your self-awareness, and ready to learn a lot about how you and other people 'tick''!

Does New Insights training cover NLP (Neuro-linguistic Programming)

Yes.

Our trainees are exposed to the concept of NLP and various NLP techniques in the Module that deals with Communication.

We believe that NLP has a rightful place in any broad based life coach training programme and is particularly relevant when it comes to building rapport and improving communications with clients.  

That said, there is a lot more to our programme than just NLP.

How long does it take to complete the certification programme?

New Insights life coach training is both comprehensive and thorough.That's because we are committed to ensuring that when you start out as a professional coach, you have the necessary level of self awareness, knowledge, skill and confidence to be very successful!

It will require some 300-350 hours of your time in all.

As a rough guide, we suggest you should allow between 9 and 15 months to complete certification if you can allocate roughly 4-8 hours of your time each week.

Is there any maximum duration?

we set Yes.

The time limit for achieving certification is a generous two years from the date of your registration/enrolment.

We recognise that despite the best laid plans, 'life happens', so this extra 'time cushion' can be helpful for those who may need it.

How do the two certification tracks that you offer with the Programme differ?

We've tried to answer this question in some detail on a dedicated page of our website. You can find out more about our CLASSIC and PRO tracks by clicking here.

What are the fees for the certification programme? And do you offer any payment plans?

You can find out more about the Programme Fees – and the various 'Easy-Pay-Plan' options we offer for spreading your payments – on a dedicated page of our website.

Please click here.

Does New Insights offer any bursaries, scholarships or financial assistance to cover the training programme?

Unfortunately not.

Having said that, our programme is very affordable when compared with training of a similar standard and we do offer instalment payment options ('Easy-Pay-Plans') to make the investment easier to manage.

What level of support can I look forward to as a New Insights trainee life coach?

We put a lot of effort into support, to ensure that your training experience is everything it should be.

That starts with a series of introductory audios and a detailed Programme Guide that will tell you everything you need to know about the Programme. We follow that up with a series of regular, informative, and motivational emails  to keep you on track.

The New Insights team is also readily available to offer assistance, through email or by phone. You can contact the New Insights team as often as you want with as many questions as you want. In addition, you’ll have access to our online Forum where you can interact with us or with other trainees and coaches.

And, if you choose the PRO track, you'll also have the benefit of the services of a dedicated mentor coach, for up to 20 hours, during your training.

Bottom line - we truly want you to succeed. Your Success is Our Success!

What title can I use after completing the certification programme?

You'll be entitled to refer to yourself as a "New Insights Certified Life Coach' or simply as a 'Certified Life Coach', whatever you prefer.

Along with your certificate you'll receive a professional looking certified coach identifier to use in your emails, stationery and marketing material.

Will New Insights certification training equip me to travel and coach internationally?

Yes, definitely. 

New Insights Africa has a sister company in the UK, New Insights Life Coaching UK.

Between our two SA and UK based companies, we have trained many hundreds of coaches all over the world, from afar afield as Canada, Barbados, Spain, the UAE and New Zealand.

New Insights teaches principles, tools and techniques that are universally applicable and effective no matter where you choose to coach in the world. Just bear in mind that our training (and our Life Coaching System) is all English-language based.

Does New Insights offer assistance with planning and setting up a coaching practice?

Yes.

The New Insights Life Coach Training and Certification Programme is unique in that it includes three excellent manuals designed to help you do exactly that:

  • A Plan for your Practice will help you put together a business plan for your coaching practice and establish your break-even point (number of clients you need to make it viable)
  • Selling your Services will introduce you to the psychology and practice of selling your life coaching services so that you'll be two steps ahead of the rest in building a thriving practice.
  • Winning Insights will provide you with a treasure trove of hints, tips, tools and practical suggestions to promote and grow your practice

I've heard that New Insights offers a proprietary Life Coaching System. What is this? Will I be able to use it once I become certified?

Most life coach training institutions will teach you to structure your coaching sessions using one of the simple, generic coaching models that exist in the public domain.

New Insights training will do this too. However, we take things a big step further, as our aim is to provide you, and your future coaching practice, with a distinct competitive advantage.

We have researched and developed our own unique and proprietary life coaching model called INSIGHTS. This powerful model provides the structure to guide you to help your clients bring about authentic personal transformation and live purpose driven lives.

We also offer a tried and tested Life Coaching System. This System employs a coaching programme that is founded on our INSIGHTS model. It includes all the necessary structure and professional session notes required to run a 15-session transformational coaching programme with your clients.

When you become a New Insights certified life coach you will be entitled to license the New Insights Life Coaching System for use in your practice if you wish. For a very modest annual fee*, that can even be paid off monthly, you will join the exclusive ranks of 'New Insights Licensed Practitioner Coaches'.

*The licence fee is currently just R2400 + VAT per annum, irrespective of how many clients you may choose to coach with the System.

Is it necessary to register as a life coach with a professional body, and will I qualify to do so?

There is currently no statutory, regulatory authority governing life coaching in South Africa (or the UK or most other countries for that matter) so there is no legal requirement to register with any specific body before you can coach professionally.

However, many coaches choose to join a local organisation such as COMENSA (The Coaches and Mentors Association of SA) and/or an international body such as the ICR (International Coaches Register).

New Insights recommends this approach as it promotes ongoing networking and helps support your ongoing professional development as a life coach.

Is there sufficient demand for life coaching?

Yes.

Life coaching is one of the fastest growing industries in the world! That's hardly surprising given the challenging world we live in today.

Twenty or so years ago, life coaches were the exclusive domain of high flying celebrities and seen by many as something of a luxury.

Today, things have changed completely. Life coaching has become mor accessible and affordable. More and more mainstream people are appreciating the tremendous personal value that results from hiring a good life coach.

Can I be sure of getting clients when I start practising as a life coach?

When you complete our comprehensive certification requirements you'll be able to call on the following:

  • A greatly improved level of self awareness and self confidence
  • A treasure trove of knowledge
  • An amazing toolbox of new skills and techniques
  • Extensive practical experience and a pipeline of referrals from practice coaching

So you'll have everything you need to start and build a successful practice, along with the wisdom and insight that we will impart to help you get a steady stream of coaching clients. The rest is up to you!

Will New Insights help promote my practice once I am certified?

If you opt to become a New Insights Licensed Practitioner Coach (meaning you choose to adopt the proprietary New Insights Life Coaching System in your practice) then you will be entitled to list your profile on our exclusive Life Coach Directory. At the time of writing, this is a free service offered to Licensed Practitioner Coaches.

What can I charge and/or earn as a life coach?

As a broad indication, fees in South Africa generally range between R300 and R1,000 per session (a session generally lasts between 60 and 90 minutes). To get a better idea of what life coaches charge, consult a popular life coach directory such as the one offered by New Insights.

What constitutes a ‘full practice’ will, of course, depend on the individual coach and their desired lifestyle but our research shows that 20-30 clients is not unrealistic for a full-time practice. On average clients would be expected to contract for two coaching sessions per month.

Many coaches earn additional income from international coaching (e.g. using Zoom/Skype), journal coaching in off peak hours, group and/or corporate coaching and, in some cases, motivational speaking and other talking engagements.

Are there any job opportunities for life coaches?

We are seeing some of the more progressive corporates hiring life coaches nowadays, but generally this is done on a contract basis rather than offers of full-time employment.

Most certified life coaches choose to be self employed and set up their own private life coaching practices. A suitable home based business can easily be created for a very low upfront investment. This offers the coach the prospect of a convenient, flexible working lifestyle.


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We offer two comprehensive and completely free eBooks which have been designed in Question and Answer format. The eBooks contain a bigger range of questions and even more comprehensive answers, so why not request yours for download now? Please click here.

Or, alternatively, just contact us :-)






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