We know that, no matter what we may think, our company and our training is only as good as our trainees and coaches say it is!
So we formally gauge the satisfaction ratings of our customers at two points during their experience with us:
Our surveys are voluntary and there are no incentives offered (and no pressure applied) to induce our customers to respond.
The aggregated results of these surveys are updated on this website roughly every six months to a year.
The satisfaction ratings are presented in PDF format so you can either view them online in our innovative Flipbook format (just click in the centre of the image below for full screen viewing) or click on the button below to download to your device ... or both!
Tested by questionnaire a few weeks after registration, once trainees have received their programme material and had time to familiarise themselves with it.
Tested by questionnaire once our trainees have completed the certification process to become certified coaches.
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